Qi Friends stands behind the quality of everything we sell and hope you’re happy with it.
If you are unsatisfied with products you purchased from Qi Friends, you can return your items as follows:
- Items purchased online can be returned online or with Wabke or Mathilde within 14 days of purchase.
- Items purchased directly from Wabke or Mathilde, must be returned with one of them within 14 days of purchase.
- Items purchased online using PayPal must be returned online within 14 days of purchase.
- You must have an original receipt or packing slip to complete your return.
- Items must be unused and unwashed.
- Custom products are final and are not eligible for returns, exchanges, changes or alterations.
If you are uncertain whether you can still return your item, please contact us at firstname.lastname@example.org.